Business disputes and conflicts consume your time, energy and resources. They also divert your attention away from your main activities and can be damaging to your business, especially if legal action is involved.
The sooner a dispute can be resolved the better for everyone as this prevents the situation from escalating.
We provide expert independent dispute advice and support, which is often the best and fastest way for both parties to reach an amicable agreement.
A work or business dispute often begin in a small way, but can escalate out of proportion over time if left unresolved.
For example a behaviour or action by one party which is seen as unacceptable by another party can develop into a more serious dispute. Staff become entrenched in their opinions and often look for additional behaviour or events to further justify their position sometimes involving other staff in the dispute.
The following is an example of how easily this can happen and what can be done to bring parties back together and resolve the dispute:
"An IT company's relationship with their client had completely broken down during a major new systems implementation.
The supplier had raised additional invoices for substantial sums on top of the contract price, which the client objects to.
Goddards Accountants are then called in to help resolve the dispute.
After holding separate meetings with both parties we hired two rooms in a hotel and spent a day of 'shuttle diplomacy', eventually resulting in the supplier cancelling all the invoices and both parties leaving happy and reunited. "